WHY CHOOSE US?
We understand that finding a home care provider can be difficult, there are many companies out there and you want to find the right home care provider for you. Well, we want to make it simple for you to understand exactly why you should choose us. As our clients happiness is at the centre of everything we do, so we want to make the choice as easy as possible.
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Our aim is to provide home care with love. We understand that the feeling of losing independence in carrying out day to day tasks and asking for help can be a difficult time - that's why we promise to make our clients as happy and comfortable as possible by listening to their needs and concerns whilst arranging bespoke and tailored care plans with each individuals needs in mind.
We offer a wide range of visit windows - visits can be arranged for 30 minute, 45 minute, hourly, daily, or weekly basis, we also offer sit in services, and live-in care for individuals who require an extra level of support. Our flexibility ensure each client's needs are met, and the level of care you require will be discussed with you when developing a tailored care plan during an initial assessment.
We appreciate the importance of the little things in life, so please don't be shy, no task is too small, even if all you need is a cup of tea. If it is important to you, it is important to us.
Whether you need daily health related attention or are looking for appointment based care — you name it, we do it! Our qualified caregivers are here to work with you to develop and manage a personalised home health plan that’s most convenient for you.
AT THE HEART OF DCS
Direct Care Support believe in aiming to become one of the top domiciliary care providers, local to you. We are all fully licensed and regulated by the Care Quality Commission.
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Our company has quickly became a well established care company with a great reputation built. We understand the importance of reliability and routine, therefore aim to arrange call times with client's which suit their routine.
Staff are locally sourced, and are all car drivers as a requirement of their employment which has enabled us to ensure call times are efficient and consistent, and clients are familiar with staff due to the same staff attending in the area on rotation, which enables clients to see familiar faces each day.
Our team of staff are highly experienced in the care industry with a range of transferable experience and skills, with staff who have backgrounds, with extensive years of experience between them, including the registered manager who has over 21 years of experience alone.
All of our staff are also all clear communicators, who have an eye for detail and excellent rapport with clients due to their caring nature which has led to great customer satisfaction and person centred quality care provided to each service user which we pride ourselves on.
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We are confident you can rely on us for peace of mind that you, or your loved ones, are in safe hands — whatever you feel you need support with, our qualified caregivers are here to work with you a to develop and manage a personalised home health care plan that’s most convenient for you.